Frequently Asked Questions


How are the doctors ranked?

Verified patients use a simple one through five star rating system when reviewing their experience with their doctor. Each patient’s star rating is then averaged to create the star total.

Why doesn’t my doctor have reviews and a star rating on his/her profile?

A doctor’s profile must be verified by him/her for their profile to have a star rating and patient reviews.

Can I share a review about a doctor?

Patient reviews are welcomed for verified doctors only. To submit a review on a verified doctor’s profile, please contact your doctor’s office. This is to ensure that only verified patient testimonials are shared on

Can the doctor edit or remove a patient review?

No, doctors are not permitted, nor do they have the capabilities, to edit or remove verified patient reviews on their profile.

Where does the doctor’s profile information come from?

Only publicly available information is used for doctor profiles on