1367 Washington Avenue, Suite 300
Albany, NY 12206
1019 New Loudon Road
Latham, NY 12047
Patient Reviews
The following are reviews from patients of Dr. Ortiz.
“Dr. Ortiz is very professional.”
– Roberta R.
“Dr. Ortiz made me feel very comfortable. The staff is great. I love this location.”
– Mary W.
“I met Dr. Ortiz for a second opinion for severe hip pain. I have had five years of pain in my hip. I have been to three previous doctors and have gotten no help. Dr. Ortiz listened to me and was very honest about my injury and the future of surgery. Dr. Ortiz gave me comfort and was very professional. I would absolutely recommend Dr. Ortiz to anyone suffering from a chronic hip issue.”
– Danielle D.
“Dr. Ortiz took his time and answered all my questions. He was personable and professional. Most doctors make you feel rushed out of the office, but I did not feel that way with Dr. Ortiz.”
– Patricia G.
“Dr. Ortiz eased the pain in my right knee.”
– John L.
“I was very pleased with every aspect of my recent surgery. Dr. Ortiz was very professional. He explained everything and answered all my questions until I felt comfortable and understood.”
– Mark S.
“Everyone there was courteous and pleasant. I felt that all the staff and Dr. Ortiz listened, and I did not feel like another number.”
– Robin O.
“Dr. Ortiz was efficient and open to questions but didn’t make me feel rushed. Thank you.”
– Catherine B.
“Dr. Ortiz had X-rays taken, and I was happy to receive a copy. The visit was to determine if I should continue to have antibiotics before dental visits. I had good interactions with the staff members and enjoyed everyone. Thank you.”
– Ellen K.
“I have had total joint replacements on both knees. The lead-up, surgery, and follow-up have all been very smooth, and the staff, including Dr Ortiz, really cared and worked hard for me to have that feeling.”
– Ann B.
“I had a very good visit; it was very informative. Everyone was very kind, from the receptionist to the nurse. Dr. Ortiz spent time explaining my diagnosis and treatment options. I was very pleased. Thank you.”
– Liza M.
“Everyone was very professional. I had a very positive experience with Dr. Ortiz.”
– Shannon H.
“Dr. Ortiz was very patient and kind to me.”
– Beatrice F.
“Dr. Ortiz is the kind of doctor everyone should have. With the benefit of his expertise, he tells it like it is but with a great sense of humor. Despite my anxiety about the reason I was there, he assured me that all would be well and that I needed to trust my body to heal. I couldn’t help but trust his depth of experience and have faith. I hope I never have a reason to return to The Bone & Joint Center, but if I do, I would be happy to see Dr. Ortiz again.”
– Kay P.
“Dr. Ortiz is an excellent physician who is very knowledgeable. He also takes the time to explain and answer any questions and ensure you understand the answer. He is a wonderful addition to your team of physicians.”
– Sharon W.
“Dr. Ortiz was very friendly and made me feel at ease. He took his time explaining my case fully and answering all my questions.”
– Pat R.
“The medical center makes you feel safe and well cared for. The staff and nurses are compassionate and experienced. Emotionally, you feel confident about surgery. Dr. Ortiz explains the procedure and journey you will be on. His expertise and confidence assure you things will go well. I am very pleased with both my outcomes.”
– Christine D.
“It was an informative, pleasurable appointment. There was no long wait to get an appointment, which is unheard of nowadays compared to other physicians' offices. Unfortunately, I was late for my appointment and was ready to reschedule, but Dr. Ortiz could squeeze me in and still took his time to do an exam and answer all my questions. All the staff was pleasant, from the check-in to the x-ray technicians. Dr. Ortiz’s medical secretary, Lily, was very helpful and informative about what needed to be done and what happened in preparing for the total hip replacement procedure. I would not hesitate to recommend this group to family and friends.”
– Brian C.
“I am very satisfied with Dr. Ortiz. He took the time to explain my MRI. I felt more at ease to make the appointment for my hip replacement.”
– Michelle K.
“Dr. Ortiz is very thorough and patient; he explains my options while ensuring I know that my treatment plan is ultimately for me to decide.”
– Steve R.
“Dr. Ortiz has always been a great doctor. He is very informative and gives suggestions, so I am very comfortable.”
– Lakisha K.
“Dr. Ortiz was very professional and pleasant.”
– Bonnie M.
“I am extremely satisfied with Dr. Ortiz. He gives you all the time needed to ask questions. He answers questions in detail and makes sure you understand. Issues I’ve been having were taken care of. He is a very pleasant doctor. I would certainly recommend him to anyone looking for a doctor in his field.”
– Janice P.
“Dr. Ortiz is helpful and informative, and he answers my questions.”
– Michele C.
“After my office visit with Dr. Ortiz, I am comfortable with the upcoming surgical procedure.”
– Pamela M.
“Dr. Ortiz was polite and very informative about my condition.”
– Denise P.
“Dr. Ortiz was thoughtful, explained the surgery, and answered my questions.”
– Linda R.
“I made the appointment to have knee injections. Dr. Ortiz was informative, and my knees feel much better.”
– Pam M.
“Dr. Ortiz is always very friendly and always answers my questions.”
– Tracey V.
“Dr. Ortiz is especially nice and extremely smart; he gets to the point, explains what’s wrong so you can understand, and takes care of the problem immediately. I was feeling better right away from the cortisone shot in my knee. I feel much better, thanks to Dr. Ortiz.”
– Antoinette S.
“I was skeptical about having a knee replacement and put it off until I couldn’t anymore. In my first consult with Dr. Ortiz, he put my worries to rest. He thoroughly explained what I should expect and answered all of my questions. Immediately after surgery, he got me up walking, which motivated me to continue. Recovery was quite painful. I called Dr. Ortiz, and he knew exactly what I needed to do. I recommended a friend to him, and she’s scheduled to have the same procedure. I highly recommend him.”
– Candace E.